Frequently Asked Questions

Q. How do I securely message my billing representative?

A. Go to the Messages section, then click on Compose, then Recipients.  Select the person who has (Patient Billing) after their name - that is you billing representative.

Q. How do you change your personal information?

A. Mark the information as 'Incorrect', and school representative will contact you.

Q. How do you confirm an appointment?

A. Go into appointment details page by clicking the appointment, and press 'Confirm' button. If the appointment is already confirmed, you will see blue header.

Q. How do you change your password?

A. Go into Personal Information - Change Username and Password.